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Latest Business & Consulting Articles

5 Ways to Streamline Your Business as a Pet Professional
By PPG corporate partner, PocketSuite
One of the big lessons for pet professionals in the last year and a half is that even a pandemic doesn't have to tank your business. While many other sectors suffered, pet professionals benefited from the "pandemic puppy" trend, which created even ...

Lessons in Empathy
By Kathy Wolff
According to Wikipedia (2021), empathy is the “capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another's position. Definitions of empathy encompass a broad range of emotional ...
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Pet Guardians Need Help Finding Professionals
As a professional dog trainer taking behavioral cases I see how confusing it can be for pet owners to know what sort of help they need and where to find it. Lack of regulation and transparency in the industry can lead pet guardians into ...
The Unintended Consequences of Shock
(Confidentiality Notice: Names in this blog have been changed to protect privacy, but the facts remain unchanged. Photographs have been used with written consent.)
Betsy is a kind person who contacted a shelter in June of 2016 to help find a ...
What’s a Functional Assessment in Dog Training? (And Why You Should Care)
A lot of dog training advice you get on the Internet won’t help.
Pretty strange comment coming from a dog blogger who frequently writes about training, right? But even if people recommend a humane, positive reinforcement-based approach, ...
Thunderphobia in Dogs
Thunderphobia is the fear of thunderstorms and it can be severe enough to make a dog’s life miserable. It may be more common than you know.
At least 20% of dogs suffer noise phobias including thunderphobia, according to ethologist Dr. ...
Does Your Training Language Potentially Compromise Your Credibility With the Medical Community?
The words we choose to use in our training and behavior change sessions and written client plans impact the way we are perceived.
Our words Impact our credibility and thus our ability to work alongside our peers and our industry partners, ...
An Open Letter to County Commissioners re: Consumer Transparency – the Methods Used in Animal Training, Care and Management Will Protect Pets, Their Owners, Local Residents and the Public at Large
By Susan Nilson and Niki Tudge
Introduction: The Importance of Transparency between Clients and Service Providers
Frieden (2013) states that: “Free and open information empowers people to make informed choices and reduces the likelihood that ...
Why Become Credentialed?
Louise Stapleton-Frappell B.A. Hons. PCT-A. CAP3. CTDI. DN-FSG1. DN-CPCT2 – Wow that’s a lot of letters and I recently added some more: PCBC-A! (Professional Canine Behavior Consultant – Accredited) So why do I feel the need to continuously ...
Type-Delete-Reset. Manage your Social Media Activity. Your friendships, business and mental health deserve it!
by Niki Tudge
I spend about an hour each day, broken down into short time periods, on social Media. Most of my postings are on Facebook and Twitter as I prefer these two platforms. Many of my business posts are done remotely through a social ...