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Not Just a Trainer

By Veronica Boutelle MA Ed, CTC It’s funny sometimes the things you find yourself doing. I imagine doctors don’t anticipate spending half their lives wrangling with insurance companies when they first imagine what it would be like to help people...

Empathy for Human Learners

As I develop as a teacher I’ve been revisiting some of my experiences as learner, empathically engaging with my human clients who might be struggling with new skills. Being a good learner is something I last thought about seriously when …